For IT service providers & B2B managed services
Where sales commitments
go to survive onboarding.
Your proposals promise; your delivery rediscovers. We close the gap between what was sold and what gets delivered — with agent-assisted handoffs, structured scope extraction and delivery QA. Delivered remotely from Europe, with working arrangements proven across EU, Australia and New Zealand engagements.
Where the value leaks
The handoff hole
Commitments in the proposal never reach the delivery workspace. We extract them into structured, checkable scope — automatically, at signature.
Onboarding drag
New-client onboarding stalls on missing credentials, unclear contacts and undocumented environments. Agents chase, collect and assemble; humans decide.
Reporting burden
Monthly service reports eat engineer-hours. Drafted from ticket and monitoring data, approved by a human, sent on time.
How we start
Start with a 2–3 week diagnostic of your sales-to-delivery handoff. You get the workflow map, the baseline, and a pilot decision brief. Typical client effort: 4–6 hours of interviews.
Relevant proof
- JAO S.A. — enterprise software for European energy market operators: 3.5 TB daily data, 99.9% availability
- Apex Lab — AWS cloud development and infrastructure delivery, remotely
- MndWrk — continuous delivery of web, cloud and mobile applications for multiple B2B clients
Not your industry? The method is the same everywhere: map one workflow, measure its baseline, pilot with human review.